I just love her music sooooooooo much. I can't embed this video but just follow the link to amazon and watch it.
Amazon.com: Songs of Mass Destruction: Music: Annie Lennox
Thursday, August 23, 2007
Voicemail calls, and no calls, can be costly - The Red Tape Chronicles - MSNBC.com
Nicki Harris couldn't understand how she'd exceeded the monthly minutes on her Sprint calling plan. She is careful with her prime-time calling and pays for a plan that gives her free Sprint-to-Sprint calls, so calls to her husband and mother don't eat into her monthly allotment. Yet her bill showed she had shot clear through her 800-minute-per-month ceiling.
A close look at her monthly bill revealed a surprising culprit: Numerous calls to retrieve voice mail had chewed up many minutes.
"I noticed overage charges for calls to my voicemail," said Harris, 28. "I thought this was a mistake, so I e-mailed customer service and they responded that they do not consider calls to voicemail to be a call to a Sprint phone number. ... It's hard to believe."
But it's not a mistake. Free Sprint-to-Sprint calls don't include calls to voicemail, the company told me. And it turns out Sprint isn't alone. AT&T/Cingular and Verizon also charge regular per-minute assessments on voicemail calls.
Add voicemail to the long list of sneaky, hard-to-figure charges to look for in your telecom bills.
Of the four largest carriers, only T-Mobile considers voicemail calls as in-network calls.
more... http://redtape.msnbc.com/2007/08/no-such.html#posts
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